Shipping policy
📦 Shipping Policy (Efes Craft©)
Last Updated: August 2025
Thank you for shopping with Efes Craft©. We specialize in delivering high-quality digital design packs, and we aim to provide instant and seamless access to your files. Please review our shipping policy below.
Digital Product Delivery
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Instant Access: As soon as your purchase is completed, you will automatically receive an email containing a secure download link to your STL packs.
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Delivery Time: Most digital products are delivered immediately. If you do not receive your download link within 24 hours, please check your spam/junk folder or contact us at support@efescraft.uk.
Order Confirmation
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After placing your order, you will receive an email confirmation with your order details.
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Please ensure your email address is entered correctly during checkout to avoid delivery issues.
Refunds and Returns
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Due to the digital nature of our products, all sales are final and non-refundable once the files have been delivered.
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If you encounter a duplicate purchase or technical issue, please reach out to our support team for assistance.
Customer Support
If you experience any issues with access or downloads, contact us at:
📧 support@efescraft.uk
We aim to respond to all inquiries within 24–48 hours.